Frequently Asked Questions
Do you ship internationally?
Yes! We ship to 27 countries including Canada, the UK, Australia, Germany, France, Japan, and more. International shipping rates are calculated at checkout via USPS, DHL Express, or FedEx. For all other countries, DHL Express and FedEx rates apply.
What states do you ship to in the US?
We ship to all 50 US states.
How much does shipping cost?
Domestic (US) shipping is $8.00 standard or $15.00 express. Orders over $70.00 qualify for free standard shipping!
How long does it take to process my order?
Please allow 2–5 business days for processing before your order ships, as many of our items are handcrafted with care.
Do I have to pay customs or duties on international orders?
International orders may be subject to customs fees or import duties charged by your country. These are the responsibility of the buyer.
What items are digital downloads?
Most items in our store — including eBooks and digital media — are delivered instantly after purchase via a download link sent to your email. No shipping required!
Which items are physical and shipped?
Our handcrafted denim goods and select merchandise are physical items that are shipped to you. Each product listing clearly indicates whether it is a physical or digital item.
How do I contact you?
You can reach us by email. We aim to respond within 1–2 business days.